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FAQ

“I have questions for you (I have questions)”
I have Questions - Camila Cabello – Camila

FAQ

Who are we?

We are a family run online record store based in the town of Market Deeping, right on the Cambridgeshire/Lincolnshire border. See About Us for a little more history on how ‘Travelling the Groove’ came to be. We stock lots of vinyl records for you to choose from, and our stock is growing all the time, so keep checking back.

Can I collect my purchases from you in person?

I am afraid not, we currently don’t have a physical store you can visit (it is in our plans but not yet). For customers that are near to us we offer FREE local delivery.

We have a regular stall at Stamford market (at the top of ironmonger Street) on Fridays, we also appear at Grantham market. Follow us on Facebook, Instagram or Twitter for news of where and when we will be appearing. We love to meet our customers face to face and talk music. If there is a specific record you would like us to take to one of of the markets, then please let us know and we will ensure we have it with us.

I am looking for a particular record(s),can you help me?

Absolutely we can help you. Get in touch via email, our social channels or use the Contact Form at the top of the page, with details of what it is you are looking for and, if it is currently in press,  we will endeavour to find it for you from our suppliers. 

Is shopping with you secure?

We offer a number of different payment options, including Debit/Credit cards and PayPal, to provide you with as much choice as possible. All of our payment methods meet Level 1 PCI Data Security Standards and are fully encrypted.

What about my personal data?

See our Privacy Policy for the bit that not many people read, but it’s there if you want to.

How do I get in touch with you?

We are always happy to hear from our customers. You can use the ‘Contact Us’ form or you can email us directly at [email protected]